Terms and Conditions

Greetings, Mindful Friend!

Congratulations on navigating to the "Terms and Conditions" section. While I'm trying to keeping the tone light, things are about to get serious. By using this website and webshop, you implicitly agree to abide by the rules outlined herein.

Scope of Agreement

These terms delineate the guidelines for using my website and webshop. They constitute an agreement between you, the user, and me, the service provider.

Product Information

While I strive for accuracy in product descriptions and imagery, some variations in color and presentation may occur due to display settings. I appreciate your understanding in this matter.

Payments

Payments must be made using one of the accepted methods indicated on my website. Payment in full is required to validate an order. Failure to complete payment will result in an incomplete order that will not be processed.

Shipping

Upon receiving your order, I commence the process of preparing your hand-crafted items. You will receive an email notification once the shipment is in transit. While I make every effort to ensure timely deliveries, unforeseen delays may occur. You will be apprised of any such developments.

Returns and Refunds

Given the hand-crafted nature of my products, I am unable to accept returns or issue refunds. However, I am always open to dialogue should you find the delivered item below your expectations. I encourage you to reach out to me in such cases to come to a mutually agreeable solution.

Data Use

Please consult my Privacy Policy for information on how your personal data is handled.

Availability and Lead Times

Due to the hand-crafted nature of my products, there may be extended lead times for production, especially for custom orders. I will strive to keep you informed of any delays or changes in availability.

Care and Maintenance

Hand-crafted products may require special care to maintain their original condition. It is your responsibility to follow any care instructions provided with the product.

Termination of Service

I reserve the right to refuse service, terminate accounts, or cancel orders at my sole discretion, especially in cases where these Terms and Conditions are not complied with.

Limitation of Liability

To the fullest extent permitted by law, I am not responsible for any indirect, incidental, or consequential damages resulting from the use of the website, webshop, products, or services.

Intellectual Property

The designs, images, text, and other content on this website are my intellectual property and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use or reproduction is prohibited.

Oversight and Errors

Although I strive for accuracy in all aspects of my service offerings, there may be occasional errors, inaccuracies, or omissions that could relate to product descriptions, pricing, promotions, offers, and availability. I reserve the right to correct any such errors and to change or update information or cancel orders if any information on the website or webshop is inaccurate at any time without prior notice (including after you have submitted your order).

Shipping Estimates

The shipping timelines provided are estimates and not guarantees. They may be subject to delays due to factors beyond my control, such as logistical issues with shipping providers or customs delays. While I will make every effort to notify you of any delays, I am not liable for any loss, damage, cost, or expense related to any delay in shipment or delivery.

Exclusion of Liability for Additional Charges

The prices displayed are exclusive of any import duties, taxes, and other governmental charges that may apply. You, thecustomer, are solely responsible for payment of all such import duties, taxes, and charges that may be levied upon thedelivery of the products to the shipping destination specified by you.

I shall not be liable for, nor shall any adjustments, refunds, or credits be made, as a result of any additional chargesincurred by you due to import taxes, duties, or any other fees. It is your responsibility to ascertain and comply withall applicable laws and regulations of the destination country pertaining to the import, possession, and use of anyproducts purchased.

Modifications to Terms

These terms may be updated periodically. Should any alterations be made, I will notify you through my newsletter.

Governing Law

These terms are governed by the laws of The Netherlands. By using this website and webshop, you consent to this jurisdictional stipulation.

Inquiries

For any questions or concerns, I encourage you to contact me via email or via this contact form.

Thank you for reading the fine print—now let's make some great memories with my hand-crafted goodies!

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Let's get lit!

Who says candles are only for romance and power outages? Light up and make every day your own.

Outer SpaceIgnite The Infinite
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Sold outWinter's EssenceCapture The Season
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Mystic MirageExplore The Unknown
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Only for shipments to the Netherlands. For Belgium, free from €50,-When ordered before 17:00 Mon-Fri.